TERMS OF USE / TERMS & CONDITIONS

Effective Date: 09-012026

Last Updated: 09-012026

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS WEBSITE.

These Terms of Use (“Terms,” “Terms and Conditions,” or “Agreement”) govern your access to and use of the Delvymart website, mobile-accessible platforms, content, features, tools, products, and services (collectively, the “Site”).

By accessing, browsing, or using https://delvymart.com, creating an account, placing an order, or interacting with Delvymart in any manner, you acknowledge that you have read, understood, and agree to be legally bound by these Terms, without limitation or qualification. If you do not agree to these Terms, you must not use the Site.

  1. About Delvymart

Delvymart (“Delvymart,” “we,” “us,” or “our”) is an online dropshipping and e-commerce platform offering consumer products sourced from third-party suppliers and delivered directly to customers.

Business Name: Delvymart

Website: https://delvymart.com

Business Address: 15 Midnightsun trail Brampton, L6R3K7

Country of Operation: Canada

Phone Number: +1 (647) 865-5377

WhatsApp Number: +1 (647) 865-5377

Fax Number: XXXX

Email Address: info(at)delvymart.com

  1. Changes to These Terms

Delvymart reserves the right, in its sole discretion, to modify, amend, supplement, or replace these Terms at any time without prior notice. Updated Terms will be posted on the Site with a revised “Last Updated” date.

Your continued use of the Site after changes are posted constitutes acceptance of the revised Terms. You are responsible for reviewing these Terms regularly.

  1. Eligibility and Use of the Site

The Site is intended for use by individuals who:

  • Are at least 18 years of ageor the age of majority in their jurisdiction
  • Are legally capable of entering into binding contracts
  • Use the Site for lawful purposes only

Use of the Site by children under the age of 13 is strictly prohibited.

  1. Account Registration and Security

Certain features of the Site may require you to create an account.

You agree to:

  • Provide accurate, current, and complete information
  • Maintain the confidentiality of your login credentials
  • Be fully responsible for all activities under your account

Delvymart reserves the right to suspend or terminate accounts at its discretion, including for suspected fraud, misuse, or violation of these Terms.

  1. Ownership and Intellectual Property

All content on the Site, including but not limited to text, graphics, logos, product images, videos, software, layout, and design (collectively, “Content”), is owned by or licensed to Delvymart and is protected by copyright, trademark, and other intellectual property laws.

You may not:

  • Copy, reproduce, distribute, or modify Content
  • Use Content for commercial purposes
  • Remove proprietary notices

Unauthorized use of Content is strictly prohibited.

  1. Acceptable Use of the Site

You agree not to:

  • Violate any applicable laws or regulations
  • Upload malicious code or interfere with Site functionality
  • Attempt unauthorized access to systems or accounts
  • Post unlawful, abusive, defamatory, or obscene content
  • Use the Site for resale, scraping, or automated access without permission

Delvymart may restrict or terminate access for violations.

  1. Product Information and Availability

Delvymart makes reasonable efforts to display accurate product descriptions, images, and pricing. However:

  • Products are sourced from third-party suppliers
  • Availability may change without notice
  • Images are illustrative and may vary slightly

Delvymart does not guarantee that all product descriptions or images are error-free.

  1. Pricing Policy

All prices are displayed in Canadian Dollars (CAD) unless otherwise stated.

Prices:

  • May vary by region or promotion
  • Exclude applicable taxes and shipping fees
  • Are subject to correction in case of errors

Delvymart reserves the right to cancel orders resulting from pricing or typographical errors.

  1. Orders and Payment

By placing an order, you are making an offer to purchase.

Orders are deemed accepted only once:

  • Payment is successfully processed, and
  • Order confirmation is issued

Delvymart reserves the right to:

  • Refuse or cancel orders
  • Limit quantities
  • Verify customer identity
  1. Fair Rounding and Payment Methods

Where applicable and permitted by law, cash transactions may be subject to fair rounding rules. Digital payments, credit cards, debit cards, and gift cards are charged at the exact amount.

  1. Shipping and Delivery

Delvymart partners with third-party suppliers and logistics providers.

Delivery times:

  • Are estimates only
  • May vary due to customs, carrier delays, or supplier constraints

Delvymart is not responsible for delays beyond its reasonable control.

  1. Returns and Refunds

12.1 Return Eligibility

  • Unopened items, in original packaging
  • Returned within the stated return period
  • Proof of purchase required

Opened, damaged, or non-resalable items may not be eligible for refund or exchange.

12.2 Shipping Costs

Shipping fees are non-refundable for returned items unless required by law.

12.3 Identification

Valid photo identification may be required for returns.

  1. Resale and Order Abuse

Delvymart reserves the right to cancel or limit orders that appear to be placed for resale or bulk purchasing inconsistent with personal use.

  1. Promotions and Limited-Time Offers

Promotions:

  • Are time-limited
  • Subject to availability
  • Cannot be combined unless stated

Delvymart reserves the right to modify or terminate promotions at any time.

  1. User-Generated Content

By submitting reviews, feedback, or content, you grant Delvymart a perpetual, royalty-free, worldwide license to use, reproduce, and display such content.

Submitted content must not:

  • Contain offensive or unlawful material
  • Include personal data of others
  • Violate intellectual property rights

Delvymart may moderate or remove content at its discretion.

  1. Privacy

Your use of the Site is subject to the Delvymart Privacy Policy, which is incorporated into these Terms by reference.

By using the Site, you consent to the collection, use, and disclosure of personal information as described in the Privacy Policy.

  1. Automated Decision-Making and Fraud Prevention

Delvymart may use automated systems to:

  • Detect fraud
  • Validate transactions
  • Prevent abuse

These systems are designed to protect customers and the platform.

  1. Accessibility Commitment

Delvymart is committed to providing accessible goods and services to individuals with disabilities and to communicating in ways that respect dignity and independence.

Customers may request reasonable accommodations by contacting us.

  1. Third-Party Links

The Site may contain links to third-party websites. These links are provided for convenience only.

Delvymart is not responsible for:

  • Third-party content
  • Privacy practices
  • Terms of use of external sites

Accessing third-party sites is at your own risk.

  1. Disclaimer of Warranties

The Site and all Content are provided “as is” and “as available.”

Delvymart disclaims all warranties, express or implied, including:

  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement
  1. Limitation of Liability

To the fullest extent permitted by law, Delvymart shall not be liable for:

  • Indirect or consequential damages
  • Loss of profits or data
  • Delays or service interruptions

Maximum liability shall not exceed CAD $250, where permitted by law.

  1. Indemnification

You agree to indemnify and hold harmless Delvymart from any claims arising from:

  • Your use of the Site
  • Violation of these Terms
  • Infringement of third-party rights
  1. Termination

Delvymart may terminate or suspend access at any time, without notice, for violations of these Terms or applicable law.

  1. Governing Law and Jurisdiction

These Terms are governed by the laws of Canada, without regard to conflict of law principles.

You agree to submit to the exclusive jurisdiction of courts located in Canada.

  1. Severability

If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force and effect.

  1. Entire Agreement

These Terms, together with the Privacy Policy and any referenced policies, constitute the entire agreement between you and Delvymart.

  1. Contact Information

For questions, concerns, or legal notices:

Delvymart
Address: 15 Midnightsun trail Brampton, L6R3K7

Phone / WhatsApp: +1 (647) 865-5377

Fax: XXXX

Email: info(at)delvymart.com